WordPress White Screen of Death Jetpack

If you are experiencing the WordPress ‘White Screen of Death’ in your WordPress admin area (or elsewhere) then Jetpack by WordPress.com could be the culprit. To find this out access your site via FTP and rename the Jetpack folder. If your Dashboard springs back to life then you’ve identified the Jetpack Plugin as the culprit, but of course you still want to use jetpack as it ghives you loads of WordPress functions. Try the following to see if it fixes the issue.

  1. Via FTP access your plugins folder /wp-content/plugins and rename the ‘jetpack’ folder to ‘jetpack-1’
  2. Via FTP open the WordPress wp-config.php file
  3. Add the following before “/* That’s all, stop editing! Happy blogging. */”
    /** Set WordPress Memory Limit */
    define('WP_MEMORY_LIMIT', '64M');
  4. Put your Jetpack folder back to it’s original name of ‘jetpack’ and refresh your WordPress Admin

This has now increased the WordPress memory limit to sufficiently support Jetpack.

Did that work for you?

About the Author
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A highly experienced Web Designer / Web Developer (Webflow, WordPress, Weebly & Custom), Front-end / Back-end Developer & New Media Specialist, with extensive knowledge of a wide spectrum of technologies in the Development and Creative Industries, built up over a number of years.